CRM or Customer Relationship Management,to give it its full title, is an area which is
currently receiving a great deal of attention.
For Database specialists, it opens up new opportunities for Data Modeling and Mapping
from current Databases to Vendor Databases, such as
Siebel.
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Here is a series of Useful Links :-
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CRM Current News |
What's New since our last Newsletter. |
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CRM & Data Integration |
A Position Paper discussing the importance of Data Integration. |
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CRM Data Models |
An excellent start to designing a CRM Database. |
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CRM & IBM |
Interesting coverage. |
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CRM Metrics |
Application of Business Intelligence. |
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CRM 2Day |
Good-looking CRM Portal. |
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CRM Vendors |
Ranging from Large to Niche to ASP. |
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If you'd like to receive our CRM Newsletter regularly,
just
Email me |
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