DataBase - Script Error on GP home page.

Asked By AlanJefferso on 28-Jan-09 03:11 PM
I have a user in my office that has been using GP v 10 for about 8 months and
earlier versions back to v 8.0 for a long time.  Today she started getting an
Internet Explorer Script Error on her home page.  The particulars of the
message are:

Line:  335
Char: 6
Error:  The data is invalid
Code:  0
URL:
file:///c:/Documents%20and%20Settings/lpineda/Local%20Settings/Temp/tmp16A.tmp.

Each time she refreshes her home page she gets that message with a different
temporary file but the same line number.  I have looked at the file and I
don't see anything out of the ordinary there.

Any help would be much appreciated.
--
Alan Jefferson, MCDBA
QuantumDigital, Inc.


MarianoGome replied on 28-Jan-09 03:58 PM
Alan,

1. Close all applications on the user desktop
2. Open Windows Explorer and go to the folder indicated C:\Documents and
Settings\lpineda\Local Settings\Temp
3. Highlight all files and delete them
4. Log back into GP

Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com
inf replied on 28-Jan-09 07:28 PM
if that does not work, open a windows browser and enter the following path
(you cannot browse to this, you must key it in)

c:\\profiles$\lpineda\Application Data\

create a folder called UserData


--
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users

Get our Free Tips and Tricks Newsletter and check out our books at
http://www.AccoladePublications.com
AlanJefferso replied on 28-Jan-09 09:15 PM
Thank you very much,  That worked.
--
Alan Jefferson, MCDBA
Quantum Digital, Inc.
Shawne Patterson, CPA MBA MCP replied to AlanJefferso on 08-Mar-10 06:23 PM
Another way to solve this is to load http:\\dexterity in your trusted sites
in IE.
maja replied to Shawne Patterson, CPA MBA MCP on 29-May-10 04:54 AM
Hi,

Just recently, I got this error.
I followed the solutions here but unluckly not successful.
I am using Windows Vista and GP 10 also.
Can somebody help me..thank you..